4 Pharmacy KPI's You Need To Care About

4 Pharmacy KPI's You Need To Care About

I’m about to let you in on Peak’s worst kept secret! JT and I have been preaching on our soapboxes for some time now about the 4 Pharmacy KPI’s that you need to care about. We hosted a webinar last year about this very subject. However, I realised that we haven’t written a blog. So, today is your lucky day! I am going to give you some wonderful insight into these nifty KPI’s.

Current Trends In Valuations

Current Trends In Valuations

In previous years there have been significant challenges raised for pharmacy owners, relating to cashflow boost, Jobkeeper, rent abatements, very abnormal trading months and even individual store issues such as heavily reduced turnover and excessive turnover in some cases. Despite the issues being raised, the principals of pharmacy valuation methodology remain the same and must be consistently applied.

"Would you like to join our loyalty program?”

"Would you like to join our loyalty program?”

I understand that loyalty programs are tried and tested marketing channels for thousands of pharmacies across Australia. But today, I want to talk about the power of customer data versus customer incentives to create loyalty. This is because, I believe the power in loyalty programs is the data.

What KPI’s Do Our Mastermind Clients Track?

What KPI’s Do Our Mastermind Clients Track?

The Pharmacy Mastermind program was launched at the beginning of 2021 and it has been one of our most exciting and successful initiatives in Peak’s history. Personally, it has been immensely rewarding and gives me great joy in being able to help pharmacy owners.