You are pharmacists, not retailers

You are pharmacists, not retailers

I think the last time I was in Sydney was a very long time ago. From having spent most of my life in Perth, I feel Sydney is a very busy and noisy place in comparison. A far change from my home where I wake up listening to the birds. Anyway, I came to Pharmacy Connect this year to meet new people, build relationships, look for opportunities for my clients, and of course to learn.

One thing that really stood out for me this year and became apparent is pharmacy is really at a cross roads. I believe pharmacy is on the cusp of a new wave of community-based pharmacies that are more health focussed than ever before and less retail focussed. The worth of a pharmacist at present is being played out on a pricing battlefront and a turf war being pharmacy, corporates and GP’s. Let us look at some of the facts that were spoken about at the conference. 17% of pharmacies are operating at a loss. GP’s earnings are on average 3 times higher than pharmacists. The public don’t view pharmacists as primary healthcare providers. Unfortunately, they are viewed as retailers.

Managing your pharmacy with KPI's

Managing your pharmacy with KPI's

I recently had the pleasure of running a breakaway session at the WA Pharmacy Forum called Managing Your Business Effectively – KPI and Trend Analysis. It was one of those sessions where I wasn’t sure what numbers would attend. However, the room was full, and we had some great feedback. So, for the benefit of our blog readers I have reproduced it in part below.

The WA Pharmacy Forum Recap Day One

The WA Pharmacy Forum Recap Day One

Another Pharmacy Forum is done and dusted. At Peak Strategies we love attending the Pharmacy Forum, it’s a great way to catch up with people within the industry and also to learn something new. This year the WA Pharmacy Guild went above and beyond for the attendees. Feedback from some of our clients who attended was that this was the best Forum yet! The speakers were engaging, the exhibitor stands were amazing and the entertainment on the Thursday was so different and exciting!

So, of course now we will be sharing our recaps on some of the sessions we were able sit in on. We start off with Day One!